Redefining customer experience at CDON: Insights from CCO Kattis Åström
CDON, one of the Nordic region's leading e-commerce marketplaces, has transformed its approach to customer experience (CX) under the leadership of Chief...
Discover how businesses across industries have leveraged Custellence to transform their customer experiences. These customer journey case studies highlight real-world strategies and solutions that have delivered lasting results.
CDON, one of the Nordic region's leading e-commerce marketplaces, has transformed its approach to customer experience (CX) under the leadership of Chief...
OKQ8 is one of Sweden’s largest fuel companies. They have a bold ambition to contribute to influencing our society’s transition towards a...
How does a company in the energy sector create a customer-centric organization and design great customer experiences using the Customer Journey? We...
Customer experience is growing in popularity, although processes still can move slowly in the organizations. Sabrina Sidmalm has worked successfully with CX...
A Customer journey map does not only help settled companies to improve their existing services or products. It is also very helpful...
Many industries face challenges when it comes to differentiation. It is no difference in the construction industry, a sector where the companies...
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