We follow the highest security and privacy standards
As trusted by highly-regulated industries such as financial services, insurance companies and the medtech industry around the world, we always strive to continuously meet and exceed the security standards and regulations on data and security.
Trusted by 2.000+ CX experts around the world
Our vendors
Chosen with care
We do not host data centers ourselves, instead we have carefully selected industry-leading vendors that hold the toughest certifications to keep your data safe. They are all certified with SOC 2 and ISO27001 for processing and storage of data. All our third party vendors also use data centers with these certifications.
Secure payment
We use Stripe for all online* payments, which means we do not store any payment information ourselves. Stripe is one of the world’s largest online payment services and holds PCI DSS Level 1 certification, which is the highest level to be achieved in this area. *For our Enterprise plans, we offer invoice.
Control and insights in Custellence platform
Advanced access control
In Custellence you can manage both members and guests. You can change their role to restrict what they can do in the workspace and manage all users that are not in your workspace but have access to any maps in the workspace.
Map sharing rights
If you have many maps and would like to be able to set different access rights for your team members, our paid plans offer advanced sharing options. For example editing rights for selected members, and view-only for others. You can also set other advanced sharing options, such as passcode protected link and domain sharing.
Audit logs
Keep track of the activity in your workspace. You can easily see who has done what in your workspace and on journey maps. To get notified of changes in specific maps, just choose “follow” and you’ll get notified regularly on the activity.
Our data information and policies
Your customers are your business
Custellence help you ensure that both succeed.
