CX discovery session with Helén Rigamonti
Join Helén Rigamonti for a free CX discovery session to uncover key insights and practical strategies for improving customer journeys. Learn actionable steps to elevate engagement and drive business success.
Book your free CX discovery with Helén Rigamonti
Fill in the form and we will get back to you to book your free CX discovery session with Helén Rigamonti.
How much does it cost?
It´s completely free!
What dates is it?
When it suits you the best. We will schedule date and time together.
Helén Rigamonti is a CX expert with over 25 years of executive experience, leading transformative projects across B2B, B2C, and non-profits. She combines her background in organizational development with her roles as an author, interim manager, educator, and speaker.
A leader in customer experience education, she teaches at IHM Business School and several other institutions. Her latest book, Customer Experience Management (Swedish), explores delivering the right customer experience and have been awarded the book of the year 2024 according to the Swedish Marketing Federation.
We're here to help
As a CX leader, you’re familiar with high expectations, pressure to deliver, and the ongoing battle to show the worth of your team’s efforts, right? It’s not an easy place to be. And let’s face it, CX initiatives often hit roadblocks or drag on forever.
But hey, we’ve got your back! Whether you’re diving into CX for the first time or need a fresh perspective, our CX discovery session with Helén Rigamonti will cut through the clutter and steer you right. That way, you can zero in on the CX stuff that really counts—the ones most likely to make a big impact.
The CX discovery with Helén Rigamonti
Overview
Evaluation
Helén will create a personalized analysis of your organization’s CX capabilities. You’ll get tailored recommendations for your next steps and any immediate opportunities for quick wins. Expect a comprehensive summary and recommendations presented in a meeting and a PDF for internal distribution.
First, we’ll explore your CX landscape. Together with Helén Rigamonti you will assess your organization’s current strengths, weaknesses, and aspirations for tomorrow. What are your goals, and what hurdles do you face? This involves a 45-minute interview and discussion session.
Progress check
Additional value for you
We touch base again after 8 weeks to review your CX progress. We’ll celebrate your successes and address any ongoing challenges. Together with Helén Rigamonti you will look at the strategy moving forward, and see how we can work together to fine-tune your strategy for future CX success. growth. This session will be a brief 20-minute phone or video check-in call.
Enjoy this free special offer—valued at €3,000—no strings attached for a limited time. You’ll get a sneak peek into our customer-centric approach and broader discovery phase, tailored to uncover insights with you. Take the opportunity to embark on a CX journey with us!
Your customers are your business
Custellence help you ensure that both succeed.