We’re excited to share some big news—Custellence is now available on Salesforce AppExchange! As part of this new listing, Salesforce’s users can easily access Custellence. Making it simpler than ever to bring customer journey mapping into their workflows with the convenience of single sign-on (SSO).
“Our team has always been passionate about helping businesses understand and enhance the customer journey. By adding Custellence to Salesforce AppExchange, we’re making Custellence more accessible to those already working in the Salesforce ecosystem. This gives the users an intuitive, powerful tool for visualizing and refining each step of their customer experience.” says Karin Sjödin, CEO of Custellence.
What Can You Expect from Custellence on Salesforce AppExchange?
Whether new to customer journey mapping or a seasoned expert, Custellence makes it easy to get started and generate real insights. Here’s a quick look at what our Salesforce AppExchange listing offers:
- Easy Access Through SSO: Now, Salesforce users can log in to Custellence with single sign-on. This saves time and reduce the hassle of multiple logins.
- Dynamic Journey Mapping: With Custellence, you can visualize your customer journeys step-by-step. The customer journey map makes it easier to spot patterns, pinpoint pain points, and identify areas for improvement.
- Collaborative Insights: We designed Custellence to bring teams together. Shareable journey maps mean everyone can align on what matters most to your customers. From marketing and sales to customer support and beyond.
Salesforce AppExchange doesn’t just give you access to Custellence—it connects you with a new way of thinking about your customer experience strategy. We believe that journey mapping should be more than just a tool; it should be an integral part of understanding and engaging with your customers.
Why Salesforce AppExchange?
AppExchange is the world’s leading business app marketplace. AppExchange apps are customised for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews, to help you find the best match for your business. And AppExchange is more than business apps. You can also find components, consulting partners, and developers to help you extend the power of Salesforce and run your business with apps.
Being part of Salesforce AppExchange allows Custellence to fit right into the tools you already use. This makes it easier to enhance your customer experience strategy and align your team on a single platform.
Elevate Your Customer Experience with Custellence
“At Custellence, we’re committed to making journey mapping simple, strategic, and effective. We know that understanding your customers’ needs and expectations is vital to your success. Our platform helps you turn those insights into actionable steps,” says Karin Sjödin, CEO of Custellence.
If you’re ready to start creating meaningful customer journeys, visit Custellence on Salesforce AppExchange today! We’re here to support you as you explore new ways to deliver impactful customer experiences.
Let’s make every step of the customer journey count.
Check out other Custellence news here.
By Tove Lundell
